All in all, I am glad that I moved out of this particular apartment complex. I am able to find much better accommodations for a better price, better quality and better atmosphere for equal or lesser value.
Review of Runestone Manor, Alexandria, MN.
Now, on to the move out process. I cleaned this apartment from top to bottom. I even brought in some people to help with that very task. One of which is my OCD mother-in-law who can clean her 4000 sq foot home from top to bottom in less than 3 hours. We followed the checklist to a ’T’. Yet, I was charged $69.00 for 6 hours of cleaning and $43.13 for 2.5 hours of repair work. When I disputed this transaction, I requested receipts and proof of work completed so I could verify this charge. 40 days later, I have yet to receive any correspondence on the matter. According to DW Jones, they have sent out the response out.
I don't recommend D.W Jones to NOBODY all of there staff are RUDE, DISRESPECTFUL and very UNPROFESSIONAL
I was renting a two bedroom apartment.
When I moved into this property, I stressed multiple times that I required a quiet atmosphere as I work from home for a multi-national hardware/software company. Libby promised that she was the “guard dog” and will address any concerns that I had. So, fast forward a few months. I had a new neighbor move in and they had a loud subwoofer bumping when they played music. There was a point where I recorded the sound that I could hear in my apartment and you could clearly understand the words and beats coming from that apartment. But after several written and emailed complaints, nothing happened.
I believe that this is a great place to live if you’re over the age of 65. If you’re in your 20’s as a single person or if you have a significant other, forget it.
Oppression at it's best. Where did our freedom go?
Horrible company. Leased for a year in Ironton, then was told we were month to month. Stayed about 4 years. These townhouses are extremely poor built. My son could sleep in his room because of insects crawling under the wall from outside and cold air blowing in the winter. Told,the care taker numerous times and DW Jones did nothing. Dryer vent kept falling apart, Told them for 3 years and nothing was done. Called before I chose a closing date on the house I was buying and asked about giving my 30 day notice to vacate. They said that's fine, just send us an email. The month goes by I close on my house. Then they send me a bill saying I needed to give a 2 month notice and charged me a $50 late fee. Are you kidding me? Then took our security deposit for the damages the dryer vent caused and leaking faucets that they knew about and did not maintain. I will be letting anyone who is looking to rent to stay away from this company unless my problem is taken care of. They can have the deposit. But not paying for a months rent when I had already handed the keys in. Charge rent to someone who doesn't even have access? That's crazy.
Now, apart from the noise issues, the apartment is one of the nicer places to live in Alexandria. But it’s nowhere near the quality of some apartments in other cities that go for approximately the same price. The appliances are low quality. For example, the microwave can’t keep time worth a damn and the oven cooks unevenly. The dishwasher doesn’t clean dishes, no matter what detergent you use, and it will leave residue on each item that was placed in there. The water is hard even though I was told there is a commercial water softener in the basement, the thermostat is temperamental on it’s best day and in order to completely regulate the temperature during the winter, you need to have one of the windows cracked. The air conditioner is noisy and doesn’t have enough power to completely cool the entire 2 bed apartment. And if you try to keep it at 74 degrees or lower, it runs 24/7.
I lived at Runestone Manor in Alexandria, MN from 3/13/2015 until 5/31/2015.
Bottom line: I would NOT recommend that you rent at this particular complex.
Dw Jones Management Inc is a US General Contractor based in Walker, Minnesota. Dw Jones Management Inc is located at 7539 Front St NW, Walker, MN 56484, USA.
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